Business Model

For over sixty years Trimac has successfully built its business utilizing a strategy of diversification by Customer, Product & Industry and Geography within the bulk trucking industry.  Trimac’s diversification strategy is ideally suited for an Income Trust structure and has provided stability of revenues and profitability over its long history.  Trimac employs a proven business model that facilitates its strategy by optimizing Safety, Performance, Operating Standards, Transportation Rates, Service Levels and Information Technology applications to provide our customers with the highest value-added services at competitive rates.

Safety
Trimac has created an industry-leading safety program that provides product stewardship, driver training and a process that integrates people and equipment with our customers’ products and facilities. We have been recognized in Canada and North America for our programs and outstanding safety performance. Trimac has been a frequent recipient of the top safety awards from the Canadian Trucking Alliance and the National Tank Truck Carriers.

Operating Standards
Trimac also has industry-leading operating standards. All of Trimac’s operations are guided by processes that rigorously measure and monitor performance to ensure it meets company standards.

Transportation Rates
The rate-making process includes metrics such as productivity; payloads; loading and unloading processes; equipment utilization and operating expertise. Transportation contracts with customers include provisions for annual inflation-rate adjustments, rate adjustments due to fluctuations in the price of diesel fuel and, in some cases, commitments on minimum volume amounts.

Service Levels
For over 60 years Trimac has been committed to providing its customers with safe and on-time transportation services. Trimac utilizes its state-of-the-art information technology to monitor and ensure the highest customer service levels.

Information Technology
Trimac’s integrated software platform is among the most advanced and powerful assembled in the Canadian bulk trucking industry. Investments in information technology have allowed Trimac to provide its customers with service offerings that extend beyond the transportation of their products. Trimac has integrated its dispatch and billing systems with the ERP systems of its customers. Our systems have allowed us to centralize dispatch operations for product lines and regions to reduce costs and increase equipment utilization.